Understand the symptoms
Review error codes, affected areas, operating conditions and recent service history.
AC & HVAC repairs and diagnostics
Find the fault.
Understand the repair.
Support for air conditioners and HVAC systems that are not cooling properly, leaking, making noise or showing control faults.
Request an assessment ↗A CLEAR PLAN
A recurring fault deserves a closer look.
A symptom can have several causes. Weak cooling may relate to airflow, controls or equipment condition; a leak may involve drainage rather than the cooling circuit. We investigate the reported problem before proposing corrective work.
Tell us when the issue started, which units are affected and whether it follows a pattern. We explain the findings, parts requirements and quotation before proceeding with repairs.
WHAT TO EXPECT
From the first visit to the final check.
Inspect & diagnose
Check relevant accessible components and system operation within the agreed assessment.
Explain the options
Discuss repair work, parts availability and whether further investigation or replacement is appropriate.
Check the result
Test operation after agreed repairs and explain any remaining issues or follow-up.
BEFORE WE VISIT
Help us prepare for your site.
Initial reviews and Nairobi site assessments are free. For other locations, contact us to discuss availability and visit arrangements.
- Equipment make, model and number of affected units
- Fault symptoms, error codes and when they began
- Site location and access details
- Recent servicing or repair history, if available
COMMON QUESTIONS
Know what comes next.
Can you help with water leaking indoors?
Yes. Tell us where the water appears and share a photo if possible. We can discuss an inspection and investigate drainage or other relevant causes.
Do you provide immediate breakdown attendance?
Call to check current availability and visit arrangements. Attendance time depends on location, access and the equipment involved.
Can you quote before seeing the equipment?
Initial details help us plan an assessment. The repair quotation depends on diagnosis, parts and the work required; we do not assume every symptom has the same cause.
TALK TO WIPRO
Tell us about your equipment.
Share your location and requirements. We’ll discuss the assessment and next steps.
What happens before work starts?
We review the equipment, explain the proposed scope and quotation, then agree access and timing with you.
See the quotation process ↗