Filters and coils
Inspect and clean accessible filters and coils to address dust and airflow concerns.
SERVICE & MAINTENANCE
Regular care. Fewer cooling surprises.
Keep track of equipment condition with scheduled cleaning, inspections and performance checks. We explain the findings and any repairs needed.
PREVENTIVE CARE
Make maintenance part of the plan.
A service visit should leave you knowing how the system is performing, what was checked and what needs attention.
We plan the checklist and visit schedule around the equipment, operating hours and access at your site.
Ask about a service plan ↗TYPICAL MAINTENANCE SCOPE
What a visit may include.
We confirm the exact checklist against your equipment before the work.
Refrigerant and pressure
Check relevant system readings and investigate signs of abnormal performance.
Electrical components
Inspect accessible connections and components for visible issues.
Controls and thermostat
Check operation and settings against the way the site uses the space.
Drainage and airflow
Check drainage paths and airflow for signs of blockage or poor operation.
Performance and report
Test operation, record findings and identify recommended follow-up work.
CARE IN THE DETAILS
Inspect. Clean. Test. Explain.
Maintenance is a chance to look beyond the visible dust. We review the accessible parts of the system, check its operation and give the site team useful findings for the next decision.
Arrange servicing ↗
WHEN SOMETHING ISN'T RIGHT
Not cooling properly?Start with a diagnosis.
If a system is not cooling as expected, making noise or showing a control fault, we review the issue and explain the proposed corrective work before it proceeds.
Request fault support ↗YOUR SERVICE ARRANGEMENT
A schedule with clear expectations.
Service frequency depends on manufacturer guidance, equipment condition, usage and site conditions. We discuss the unit inventory and priorities before proposing a plan.
- Agreed equipment list, visit frequency and access arrangements
- A checklist matched to the systems included
- Findings, completed work and follow-up recommendations
- Separate approval and quotations for additional repairs or parts
COMMON QUESTIONS
Planning a service visit?
Can we arrange regular servicing?
Yes. Share the equipment types, number of units, site location and operating hours. We can discuss periodic visits and a maintenance schedule matched to use and condition.
Do you handle repairs as well as maintenance?
Yes. If the system is not cooling as expected, making noise or showing a control fault, we assess the issue and explain the proposed corrective work and quotation before proceeding.
What happens after the visit?
We explain the work completed, share relevant findings and flag any recommended follow-up. Where further work or parts are needed, we discuss the scope and quote before proceeding.
START A CONVERSATION
Let's get your cooling working better.
Tell us where you are and what you need. Initial reviews and site assessments within Nairobi are free.
Before you book
Practical help for your next cooling decision.
AFTER YOUR VISIT
Keep the conversation clear after service.
Contact us about completed work, a recurring fault or recommended follow-up.
A fault has returned?
Share the visit date or job reference, equipment details and the symptoms. Include any new error code and a photo if useful.
Need the service findings?
Ask about the work completed, reported findings or recommended follow-up. Include the building name and visit date to help identify the job.
Questions about cover?
Send the quotation, invoice or warranty details. We will review the applicable terms and discuss the next step before further work.
What happens before work starts?
We review the equipment, explain the proposed scope and quotation, then agree access and timing with you.
See the quotation process ↗