A fault has returned?
Share the visit date or job reference, equipment details and the symptoms. Include any new error code and a photo if useful.
CONTACT WIPRO
Let's talk about your cooling needs.
Tell us about your AC, HVAC or refrigeration equipment. Initial reviews and site assessments within Nairobi are free.
GET IN TOUCH
Start with the essentials.
Include the site location, equipment make and number of units, and what you need assessed. A photo of the unit or its label can help when you message us.
WHATSAPP · PHOTOS & QUICK QUESTIONS+254 711 266 301 ↗
CALL · FAULTS & VISIT AVAILABILITY+254 711 266 301 ↗
PHYSICAL LOCATIONGarden Chambers, 4th Floor
Office 410, Nairobi, KenyaRegistered company: WIPRO TECHNOLOGY SOLUTIONS LIMITED
Office 410, Nairobi, KenyaRegistered company: WIPRO TECHNOLOGY SOLUTIONS LIMITED
Useful details to include
- Location and type of site
- Equipment make, model and number of units
- What is happening, or what you plan to install
- A photo of the unit or label, if available
FROM ENQUIRY TO QUOTATION
A clear scope. An informed decision.
Understand the proposed work before you decide. Installation, servicing and repairs are quoted against the equipment and site requirements.
Tell us what you need
Share the location, equipment details and symptoms or project plans. If you are unsure of the model, a photo of the equipment label can help.
Review the site
We discuss the requirement and arrange an assessment where needed. Initial reviews and Nairobi site assessments are free; visits elsewhere are agreed in advance.
Review the quotation
Check the proposed work, equipment or parts, exclusions, payment terms and expected timing. Ask us to clarify anything before accepting.
Agree the next step
Once the scope is agreed, confirm access and scheduling. After the work, we check operation and explain findings and any recommended follow-up.
Attendance, parts availability and the work schedule are confirmed for each enquiry. Please ask about applicable warranty terms when reviewing your quotation.
COMMERCIAL & FACILITIES ENQUIRIES
Have drawings, a BOQ or an equipment list?
Email your documents with the site location, project stage and contact person. We can review the requirements and discuss the next step.
Email project details ↗Attach the documents in your email app before sending.
QUESTIONS CLIENTS ASK
Good to know before you call.
Share the details you have. We can confirm what is needed for your site after reviewing the equipment and location.
Send an enquiry ↗What should I send with an enquiry?
Your location, type of site, equipment make or model if known, and what is happening or what you plan to install. A photo of the unit and its label can help.
Is the review or Nairobi site assessment free?
Yes. Initial reviews and site assessments within Nairobi are free. We provide a quotation for any proposed installation, servicing or repair before work proceeds. For sites outside Nairobi, contact us to discuss the visit.
Which brands and systems can you work on?
We work with a range of AC and HVAC brands. Share the make, model and number of units so we can confirm the service requirements and parts availability.
Do you handle homes as well as businesses?
Yes. We welcome enquiries for homes, offices, hospitality spaces and other commercial facilities. The scope is confirmed against the site.
Can we arrange regular servicing?
Yes. Tell us the types and number of units, location and how the site is used. We can discuss a periodic maintenance arrangement.
Which areas do you cover?
Site assessments within Nairobi are free. We also welcome enquiries from surrounding areas and other towns; share your location so we can confirm service availability and visit arrangements.
SERVICE AREAS
Based in Nairobi. Ready to discuss your site.
Site assessments within Nairobi are free. For locations outside Nairobi, share the town and equipment details so we can confirm availability and visit arrangements.
START A CONVERSATION
Let's get your cooling working better.
Tell us where you are and what you need. Initial reviews and site assessments within Nairobi are free.
AFTER YOUR VISIT
Keep the conversation clear after service.
Contact us about completed work, a recurring fault or recommended follow-up.
Need the service findings?
Ask about the work completed, reported findings or recommended follow-up. Include the building name and visit date to help identify the job.
Questions about cover?
Send the quotation, invoice or warranty details. We will review the applicable terms and discuss the next step before further work.